Description

This is article explains how to deal with the Major alarm on PTX10008 [EVO] SIB 0 FPC Link Errors

Symptoms

1 alarms currently active

Alarm time        Class Description

2024-06-03 07:50:37 PDT Major SIB 0 FPC Link Errors

 

SIB 0

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Error Name      : sib_link_to_fpc_fault

Identifier      : /sib/0/fabspoked-fchip/0/cm/0/fchip/0/sib_link_to_fpc_fault

Description      : sib_link_to_fpc_fault

State         : enabled

Scope         : board

Category       : internal

Level         : major

Threshold       : 1

Error limit      : 144

Occur count      : 6

Clear count      : 5

Last occurred(ms ago) : 44081584

System Active Errors Detail Information

Solution

First Collect the RSI and /var/logs from the device with the below command outputs.

 

> show chassis alarms | no-more

> show chassis sibs | no-more

> show chassis sibs detail | no-more

> show chassis fabric topology | no-more

> show chassis fabric sibs | no-more

> show chassis fabric fpcs | no-more

> show chassis fabric errors fpc <slot-no> | no-more

> show chassis fabric errors sib <slot-no> | no-more

> show chassis fabric errors autoheal | no-more

> show chassis fabric summary | no-more

> show chassis fabric reachability | no-more

> show chassis fabric reachability detail | no-more

 

From SPMB[0-1] shell

 

> start shell pfe network spmb<0 and 1>

# show ccl statistics detail

# show ccl errors

 

From FPC shell

 

> start shell pfe network fpc<slot-no>

# show ccl links

# show ccl statistics detail

# show ccl errors

 

You need to analyze the logs and identify which FPC and SIB have the errors on the link between them.

 

Feb 29 05:21:24.668 lab-re0 fpc0 cmqfx: Link errors detected for PFE 4 SIB 0 Plane 1 

Feb 29 05:21:25.090 lab-re0 chassisd[22469]: CHASSISD_FM_ERROR: fm_qfx10_ev_fpc_state_handler: Packet Forwarding Engine got link errors (SIB#0, Packet Forwarding Engine 4 on FPC 0)

Feb 29 05:21:25.092 lab-re0 alarmd[22780]: Alarm set: FPC id=369098856, color=YELLOW, class=CHASSIS, reason=SIB 0 FPC Link Errors

 

Fabric management FPC state:

FPC #0

  PFE #4

SIB0_FASIC1 (plane 1)  Plane Disabled, Links Error

 

The above is showing issues with FPC towards plane 1, and plane 1 is part of SIB0.

 

To clear the alarm:

 

Offline the affected FPC

Offline the affected plane

 

Wait a few minutes

 

Online the affected plane

Online the affected FPC

 

request chassis fpc slot X offline

request chassis fabric plane X offline

Wait a couple of minutes

request chassis fabric plane X online

Wait until the plane is back online

request chassis fpc slot X online

 

The alarm should be cleared after that, and then monitoring should be done for a few days.

 

If the alarm comes back, you can try inserting the FPC into a different slot to see if the issue follows the FPC or the slot.

Either the SIB or FPC or both might have hardware issues and should be replaced.

Modification History

2024-06-17 : Article Created