Description

This article describes a solution when the Windows machine shows an error after installing the Wincollect agent to connect to JSA.

Symptoms

Connection Establishment response type 6 size 140 version 2.2 - The configServer failed to communicate with the QRadar Console. An exception was caught. Check the server's log files for details.. java.security.cert.CertificateException: No subject alternative names matching IP address x.x.x.x found

Solution

To solve the issue you can try to create a CA certificate and put the info related to the SAN with the IP address:

‘IP Address=’

Modification History

2024-06-14 : Article Created