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Description

>> The user was unable to upgrade BIOS firmware.

Router> show system firmware
Part Type Tag Current Available Status
version version
CB 0 FPGA 0 0.4.0 0.4.0 OK
Routing Engine 0 RE BIOS 7 0.11.1-P 0.15.01 OK

Symptoms

>> The user executed command "request system firmware upgrade re"

Router> request system firmware upgrade re
Part Type Tag Current Available Status
version version
Routing Engine 0 RE BIOS 7 0.11.1-P 0.15.01 OK
Perform indicated firmware upgrade ? [yes,no] (no) yes

>> Firmware upgrade started and changed the state to "PROGRAMMING" and later to "UPGRADED SUCCESSFULLY"

Router> show system firmware
Part Type Tag Current Available Status
version version
CB 0 FPGA 0 0.4.0 0.4.0 OK
Routing Engine 0 RE BIOS 7 0.11.1-P 0.15.01 PROGRAMMING
Routing Engine 0 RE FPGA 2 406.0.0 406.0.0 OK
Routing Engine 0 RE SSD1 3 12050 12050 OK
Routing Engine 0 RE SSD2 4 12050 12050 OK
Routing Engine 0 RE BITSCPLD 9 2.6.0 2.6.0 OK
Routing Engine 1 0 0.0.0 0 OK
FPC 0 ROM Monitor 0 0 9.13.0 9.13.0 OK
FPC 0 MPCS(0) 2 0.15.0 0.15.00 OK
FPC 0 BOOT CPLD 5 0.13.0 0.13.00 OK
PIC 1 MPCS(2) 4 0.6.0 0.6.0 OK
FPC 1 ROM Monitor 0 0 9.13.0 9.13.0 OK
FPC 1 MPCS(0) 2 0.15.0 0.15.00 OK
FPC 1 BOOT CPLD 5 0.13.0 0.13.00 OK
PIC 1 MPCS(2) 4 0.6.0 0.6.0 OK
PEM 0 PSU AC 1 4.16.0 04.10.0 OK
PEM 1 PSU AC 1 4.16.0 04.10.0 OK
PEM 2 PSU AC 1 4.16.0 04.10.0 OK
PEM 4 PSU AC 1 4.16.0 04.10.0 OK
PEM 5 PSU AC 1 4.16.0 04.10.0 OK

Router> show system firmware
Part Type Tag Current Available Status
version version
CB 0 FPGA 0 0.4.0 0.4.0 OK
Routing Engine 0 RE BIOS 7 0.11.1-P 0.15.01 UPGRADED SUCCESSFULLY
Routing Engine 0 RE FPGA 2 406.0.0 406.0.0 OK
Routing Engine 0 RE SSD1 3 12050 12050 OK
Routing Engine 0 RE SSD2 4 12050 12050 OK
Routing Engine 0 RE BITSCPLD 9 2.6.0 2.6.0 OK
Routing Engine 1 0 0.0.0 0 OK
FPC 0 ROM Monitor 0 0 9.13.0 9.13.0 OK
FPC 0 MPCS(0) 2 0.15.0 0.15.00 OK
FPC 0 BOOT CPLD 5 0.13.0 0.13.00 OK
PIC 1 MPCS(2) 4 0.6.0 0.6.0 OK
FPC 1 ROM Monitor 0 0 9.13.0 9.13.0 OK
FPC 1 MPCS(0) 2 0.15.0 0.15.00 OK
FPC 1 BOOT CPLD 5 0.13.0 0.13.00 OK
PIC 1 MPCS(2) 4 0.6.0 0.6.0 OK
PEM 0 PSU AC 1 4.16.0 04.10.0 OK
PEM 1 PSU AC 1 4.16.0 04.10.0 OK
PEM 2 PSU AC 1 4.16.0 04.10.0 OK
PEM 4 PSU AC 1 4.16.0 04.10.0 OK
PEM 5 PSU AC 1 4.16.0 04.10.0 OK

>> Later Router was rebooted and BIOS should have been upgraded to latest version.

Router> request vmhost reboot
Reboot the vmhost ? [yes,no] (no) yes

Initiating vmhost reboot...
warning: Rebooting re0
warning: Initiating Junos shutdown...
shutdown: [pid 23552]

*** FINAL System shutdown message from Router ***

System going down IMMEDIATELY

>> After reboot user could see BIOS failed to upgrade to latest version.

Router> show system firmware
Part Type Tag Current Available Status
version version
CB 0 FPGA 0 0.4.0 0.4.0 OK
Routing Engine 0 RE BIOS 7 0.11.1-P 0.15.01 OK --------> Not upgraded.
Routing Engine 0 RE FPGA 2 406.0.0 406.0.0 OK
Routing Engine 0 RE SSD1 3 12050 12050 OK
Routing Engine 0 RE SSD2 4 12050 12050 OK
Routing Engine 0 RE BITSCPLD 9 2.6.0 2.6.0 OK
Routing Engine 1 0 0.0.0 0 OK
FPC 0 ROM Monitor 0 0 9.13.0 9.13.0 OK
FPC 0 MPCS(0) 2 0.15.0 0.15.00 OK
FPC 0 BOOT CPLD 5 0.13.0 0.13.00 OK
PIC 1 MPCS(2) 4 0.6.0 0.6.0 OK
FPC 1 ROM Monitor 0 0 9.13.0 9.13.0 OK
FPC 1 MPCS(0) 2 0.15.0 0.15.00 OK
FPC 1 BOOT CPLD 5 0.13.0 0.13.00 OK
PIC 1 MPCS(2) 4 0.6.0 0.6.0 OK
PEM 0 PSU AC 1 4.16.0 04.10.0 OK
PEM 1 PSU AC 1 4.16.0 04.10.0 OK
PEM 2 PSU AC 1 4.16.0 04.10.0 OK
PEM 4 PSU AC 1 4.16.0 04.10.0 OK
PEM 5 PSU AC 1 4.16.0 04.10.0 OK

Solution

Try below methods to upgrade the BIOS.

+++++++ Method 1 +++++++++

1. Execute "request system firmware upgrade re bios"
2. Reboot router using "request vmhost reboot"

+++++++ Method 2 +++++++++

1. Execute "request system firmware upgrade re bios"
2. Reboot router using External power-cycle.

If above does not work, then shared download link for latest jfirmware. Requested User to perform below steps to resolve the issue.

File Name: jfirmware-x86-32-22.2X2.1.tgz

request system software add /var/tmp/jfirmware-x86-32-22.2X2.1.tgz
show version
show system firmware
request system firmware upgrade re bios
request vmhost reboot

Issue was resolved after this.

Modification History

2024-06-03 : Article Created