Description

POE interface isn't providing power to the Access Point connected. The physical link stays down when the AP is connected.

Symptoms

AP connected on the port is not powering up. Laptop connected on the same port works fine.

Solution

  1. Use KB31533 [juniper.net] to check any POE related issue.
  2. Check if there are any other internal issues on the device.
  3. Check if the same AP is working on any other device.
  4. If the same AP is working on another device, move the AP back on the switch and check the logs. If the AP is not working, it should log something in the "messages" file under "/var/log/" or syslog messages in vty shell

 

Modification History

2024-05-30 - Initial Publication