Description


This article describes an issue where policy import workflow does not show any services (Firewall or NAT) to import.
 

Symptoms

Active configuration shows ephemeral configuration only:

image.png


Policy Import workflow shows no services to import:

image.png
 

Solution

 

This issue is seen when the device configuration has unsupported configuration configured such as: configuration-database ephemeral or set system archival configuration transfer-on-commit archive-sites configured as below.
 

set system configuration-database ephemeral instance mist-cmd

OR

set system archival configuration transfer-on-commit archive-sites "scp://[email protected]:/file/path/config"


Due to this SD Cloud cannot get the latest XML configuration from the device.

We need to delete above configuration from the device if present to resolve the import issue.

 

Modification History

2024-05-28 : Article Created
2024-09-16 : Added another cause of the issue [ archival configuration]