Description

MX204 has a vmcore and system was shutdown abormaly.

MX204_NEW eventd[19216]: SYSTEM_ABNORMAL_SHUTDOWN: System abnormally shut down

MX204_NEW eventd[19216]: SYSTEM_OPERATIONAL: System is operational

MX204_NEW kernel: panic: deadlres_td_sleep_q: possible deadlock detected for 0xfffff801d3334760 (bbe-smgd tid 100504), blocked for 1801220 ticks <...>

 

 

 

Symptoms

MX204 has a vmcore and system was shutdown abormaly.

MX204_NEW eventd[19216]: SYSTEM_ABNORMAL_SHUTDOWN: System abnormally shut down

MX204_NEW eventd[19216]: SYSTEM_OPERATIONAL: System is operational

MX204_NEW kernel: panic: deadlres_td_sleep_q: possible deadlock detected for 0xfffff801d3334760 (bbe-smgd tid 100504), blocked for 1801220 ticks <...>

Solution

This type of panic crash can be seen on all vmhost based platforms (QFX10002, QFX10003, PTX1000, PTX3000, PTX5000, PTX10001, PTX10002, PTX10003, PTX10008, PTX10016, MX2008, MX204, MX480, MX960, MX2020, MX2010, MX10003, MX10004, MX10008, MX10016, EX9204, EX9208, EX9214, EX9251, EX9253, ACX5448, ACX6360, SRX5000) .

 

KB73658 [juniper.net] and KB76106 [juniper.net] has linked the problem to PR1735843: https://prsearch.juniper.net/problemreport/PR1735843.

But, PR1735843 is fixed for ACX5448, ACX5448-D and ACX5448-M platform only.

 

For all MX platforms, PR1776854 has been filed. The PR is Public https://prsearch.juniper.net/problemreport/PR1776854

 

Modification History

2024-05-27 : Article Created

Related Information

KB73658 [juniper.net] VMhost Panic crash with an error "panic: deadlres_td_sleep_q: possible deadlock detected"

KB76106 [juniper.net] [ACX5448] System restart due to kernel: panic: deadlres_td_sleep_q: possible deadlock detected