Description

How to gain access to Juniper Security Director Cloud portal for the first time

Symptoms

 

Not able to access Security Director Cloud Portal because of the following:

 

  1. Email address not activated
  2. Organization account not created

 

Solution

To access Juniper Security Director Cloud portal:

 

  1. If you are logging in to Juniper Security Director Cloud for the first time, click Create an organization account link. If you already created an organization account, click on Go to Login Page. The details for the login page are provided further below.
  2. Set your login credentials, contact details, and the organization account details according to the guidelines provided in Table 1.

 

Table 1: Fields to Create an Organization Account

 

Field

Description

Login Credentials

Email

Enter a valid e-mail ID.

Password

Enter a password that contains at least one number, one uppercase letter and one special character. The password length should be between 8 to 20 characters.

Contact Details

Contact Details

Enter the following contact details:

  • Name—Enter your name. Only alphabets with spaces are allowed. The maximum length is 32 characters.
  • Company name—Enter your company name. Only alphanumeric characters, spaces, `-` (hyphen) and `_` (underscore) are allowed. The maximum length is 64 characters.
  • Country—Select the country from the dropdown list.
  • Phone number—Enter a valid phone number that can contain numbers and +, -, or () symbols. The total length of phone number must be 7 (including hyphen) through 18 characters. Example phone formats:
    • +91-9590951194
    • +918087677876
    • 408-111-1111
    • 1(234)56789011234
    • (+351)282435050
    • 90191919908
    • 555-89097896
    Organization account details 

    Organization name

    Enter a name for the organization account for which you would be managing the security devices and services.

    Select Home Pop

    Select your home region.

    The home region is usually the geographical area where your SRX Series Firewalls are located. Technically, you can select any region, but we recommend you select the region that is closest to your geographical location.

    NOTE: 

    The Juniper Security Director Cloud FQDN of each home region is different. You must configure your network firewall to allow access to the FQDN. Contact your sales representative or account manager for the specific FQDN.


    Steps to Create Organization Account are as follows:

     

    • Click Create Organization Account. You will receive an email to verify your e-mail address and to send a request to the Juniper Security Director Cloud team to activate your organization account.
    • Log in to your e-mail account, open the e-mail, and click the Activate Organization Account button to send a request to activate your organization account.

               NOTE :

    You must verify your e-mail address and send the account activation request by clicking the Activate Organization Account button within 24 hours after receiving the e-mail. Otherwise, your account details will be deleted from Juniper Security Director Cloud, and you'll have to re-create your account and send the activation request. You will receive an e-mail about your organization account activation status within 7 working days.
    If your account activation request is approved, you will receive an e-mail with login page information.
    • Click Go to Login Page, enter your e-mail address, and click Next.
      • If you are a local user, enter the password and click Sign in.
      • If you are assigned to multiple organizations configured with SSO authentication, options to sign in using the corresponding domain accounts are displayed. You can click the corresponding sign in option to be redirected to your organization Identity Provider (IdP) page. On the IdP page, enter your credentials and sign in.
    • Click Go to Dashboard. You can access different tasks easily using the menu bar on the left of each page.

     

    Modification History

    2024-05-22 : Article Created