Description

FPC went into offline after seeing Power trip failure due to bad Voltage

 

Slot X information:

 State                Offline

 Reason               Bad Voltage

 Total CPU DRAM          0 MB

 Total RLDRAM          1542 MB

 Total DDR DRAM         36864 MB

 Temperature           20 degrees C / 68 degrees F

 Max power consumption      1425 Watts

 High-Performance mode support    True

 PFEs in High-Performance mode    None

 Operating Bandwidth       2400 G

 Configured Bandwidth      2400 G

Symptoms

Power trip failure is seen for FPC  due to bad voltage. Just after this, the IPC connection got dropped, and FPC went into an offline state.

 

Apr 14 03:32:59 Power trip failure seen for Fru slot X Fru type FRU_FPC

Apr 14 03:32:59 ch_connection_shutdown: Destroying the IPC pipe

Apr 14 03:32:59 fpc_disconnect_generic: fpc X slc 0 state Offline cargs 0xa3144e0 clean_shutdown 0, offline_reason=Bad Voltage

Apr 14 03:32:59 -- FPC X, last request 132, state Offline

Apr 14 03:32:59 CHASSISD_IPC_CONNECTION_DROPPED: Dropped IPC connection for FPC X

Apr 14 03:32:59 FPCX fpc_tvp_chassis_disconnect_cleanup.

Apr 14 03:32:59 CHASSISD_IFDEV_DETACH_FPC: ifdev_detach_fpc(X)

 

Apr 14 03:32:59 dar01.dal14-re0 chassisd[11179]: CHASSISD_IPC_CONNECTION_DROPPED: Dropped IPC connection for FPC X

Apr 14 03:32:59 dar01.dal14-re0 chassisd[11179]: CHASSISD_IFDEV_DETACH_FPC: ifdev_detach_fpc(6)

 

 

Slot X information:

 State                Offline

 Reason               Bad Voltage

 Total CPU DRAM          0 MB

 Total RLDRAM          1542 MB

 Total DDR DRAM         36864 MB

 Temperature           20 degrees C / 68 degrees F

 Max power consumption      1425 Watts

 High-Performance mode support    True

 PFEs in High-Performance mode    None

 Operating Bandwidth       2400 G

 

Solution

Please follow below steps for recovery.

 

1. Please go through the RSI and Varlogs for investigation.

2. Please request to perform a physical reseat and see if FPC X comes UP.

3. If FPC does not recover, then create RMA for FPC X.

 

Modification History

2024-05-14 : Article Created