This article delves into the recurring issue of WAN edge disconnection from the Mist Cloud during configuration pushes.

• Following the onboarding process, the SRX-4600 has been successfully added to the the Mist Cloud.
• Despite attempting to re-onboard the SRX, the issue persists, indicating that re-onboarding did not alleviate the problem.
• Whenever a configuration push is executed, the Mist Cloud experiences a loss of connection to the SRX.
• Regardless of the type of configuration being pushed, the connection between the Mist Cloud and the SRX is consistently lost.
• Sample Error from WAN Edge Events:
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Upon further investigation, it seems that the SRX-4600 device isn't supported by the Mist UI. This discovery sheds light on the connection issues between the device and the cloud.

For additional details on supported devices, please refer to the following documentation. Note that the device SRX-4200 is marked with an asterisk (*), indicating that it's still not supported.

• Juniper Mist Supported Hardware