Workaround: Step 1: To verify if Application Visibility polling got stopped by SD run below command
[root@space-005056a9771e ~]# mysql -u jboss -p$(grep mysql.jboss /etc/sysconfig/JunosSpace/pwd | awk -F= '{print $2}') appvisibility_db -e 'select * from Poll;' mysql: [Warning] Using a password on the command line interface can be insecure. +-------+----------+----------------+ | id | domainId | lastPolledTime | +-------+----------+----------------+ | 15275 | 1 | 1710336600000 | +-------+----------+----------------+ [root@space-005056a9771e ~]# date Tue Apr 9 03:09:24 GMT 2024
Note: Epoch time can converted using Epoch time conversion tool. As per above snippet last polling happened by SD on "1710336600000 = Wednesday, 13 March 2024 13:30:00"
Step 2: We need disable application visibility polling manually under application setting, to disable polling redirect to below page
NMP Administration -> Application -> Right click on Application Visibility -> Click on modify application setting -> enable the "Stop Polling" checkbox to disable to Appvisibility polling -> then click on modify to save the configuration.
Step 3: Need to delete "lastPolledTime" from appvisibility database with below command
Note: "id" details you can fetch if from step 1 command output.
[root@space-005056a9771e ~]# mysql -u jboss -p$(grep mysql.jboss /etc/sysconfig/JunosSpace/pwd | awk -F= '{print $2}') appvisibility_db -e 'delete from Poll where id=15275;' mysql: [Warning] Using a password on the command line interface can be insecure. [root@space-005056a9771e ~]#
Step 4: Restart jboss services by following KB [Junos Space] How to restart JBOSS
Step 5: Once the Space WebUI came up start the Application Visibility polling by starting the the polling under application settings
NMP Administration -> Application -> Right click on Application Visibility -> Click on modify application setting -> Disable the "Stop Polling" checkbox to enable to Appvisibility polling -> then click on modify to save the configuration.
Step 6 : Verify if Application Visibility Polling timer got updated successfully
[root@space-005056a9771e ~]# mysql -u jboss -p$(grep mysql.jboss /etc/sysconfig/JunosSpace/pwd | awk -F= '{print $2}') appvisibility_db -e 'select * from Poll;' mysql: [Warning] Using a password on the command line interface can be insecure. +-------+----------+----------------+ | id | domainId | lastPolledTime | +-------+----------+----------------+ | 15380 | 1 | 1712635200000 | +-------+----------+----------------+ [root@space-005056a9771e ~]# date Tue Apr 9 04:06:39 GMT 2024
Now the polling timer will be updated example: "1712635200000 = Tuesday, 9 April 2024 04:00:00". By default Application Visibility data will be fetched in every 15 minutes and Polling timer will be updated in every 15 minutes.
Note : If you face any issues, please contact JUNIPER JTAC Support for assistance.