EX9200 unexpected reboot | switchover due to disk failure on vtbd1

EX9200 unexpected reboot but the var/logs "messages" and "chassisd" do not contain log entries pertaining to this failure due to disk failure (the disk failure logs are not seen).

To find the relevant logs, please ask for logs from the syslog server.

- The logs indicate that RE0 abnormally shutdown at Mar 27 18:29:46 and there are no log entries Mar 27 18:07:37 and Mar 27 18:29:46.

Mar 27 18:07:21 hostname-re0 xntpd[5036]: NTP Server 10.97.3.75 is Unreachable

Mar 27 18:07:25 hostname-re0 last message repeated 2 times

Mar 27 18:07:37 hostname-re0 last message repeated 6 times

Mar 27 18:29:46 hostname-re0 eventd: sendto: No route to host

Mar 27 18:29:46 hostname-re0 eventd[4825]: SYSTEM_ABNORMAL_SHUTDOWN: System abnormally shut down

Mar 27 18:29:46 hostname-re0 eventd[4825]: SYSTEM_OPERATIONAL: System is operational

Logs from syslog server for the time between Mar 27 18:07:37 and Mar 27 18:29:46.

<2>Mar 27 18:20:55 hostname-re0 kernel: vtbd1: hard error cmd=write 28282120-28282183

<2>Mar 27 18:20:52 hostname-re0 kernel: g_vfs_done():gpt/var[WRITE(offset=2626191360, length=32768)]error = 5

<2>Mar 27 18:20:52 hostname-re0 kernel: Requesting switchover due to disk failure on vtbd1

<2>Mar 27 18:20:52 hostname-re0 kernel: Requesting switchover due to disk failure on vtbd1

<2>Mar 27 18:20:52 hostname-re0 kernel: Requesting reboot due to disk failure on vtbd1

<2>Mar 27 18:20:52 hostname-re0 kernel: vtbd1: hard error cmd=write 6073032-6073095

<2>Mar 27 18:20:46 hostname-re0 kernel: vtbd1: hard error cmd=write 24024392-24024455

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<2>Mar 27 18:21:10 hostname-re0 kernel: vtbd1: hard error cmd=write 984200-984207

<2>Mar 27 18:21:10 hostname-re0 kernel: g_vfs_done():gpt/var[WRITE(offset=20709376, length=4096)]error = 5

<2>Mar 27 18:21:07 hostname-re0 kernel: g_vfs_done():gpt/var[WRITE(offset=2626191360, length=32768)]error = 5

<2>Mar 27 18:21:05 hostname-re0 kernel: g_vfs_done():gpt/var[WRITE(offset=13522927616, length=98304)]error = 5

<2>Mar 27 18:21:05 hostname-re0 kernel: Requesting reboot due to disk failure on vtbd1

<2>Mar 27 18:21:05 hostname-re0 kernel: Requesting switchover due to disk failure on vtbd1

<2>Mar 27 18:21:05 hostname-re0 kernel: Requesting switchover due to disk failure on vtbd1

<2>Mar 27 18:21:05 hostname-re0 kernel: Requesting switchover due to disk failure on vtbd1

<2>Mar 27 18:21:05 hostname-re0 kernel: Requesting switchover due to disk failure on vtbd1

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This is hardware failure and an RMA needs to be created.

This is hardware failure and an RMA needs to be created.