when attempting to downgrade 4g LTE Modem firmware from 17.5.526 to lower versions, it stuck at 70% and then failed.
when attempting to downgrade 4g LTE Modem firmware from 17.5.526 to lower versions, it stuck at 70% and then failed.> show system firmware Part Type Tag Current Available Status version versionFPC 1 PIC 0 MLTE_FW 1 17.5.526 17.5.517 PROGRAMMING (75%) <<-----------------------Routing Engine 0 RE BIOS 0 3.9 3.9 OK Routing Engine 0 RE BIOS Backup 1 3.9 3.9 OK root> show system firmware Part Type Tag Current Available Status version version FPC 1 PIC 0 MLTE_FW 1 17.5.526 17.5.517 UPGRADE FAILED <<---------------------Routing Engine 0 RE BIOS 0 3.9 3.9 OK Routing Engine 0 RE BIOS Backup 1 3.9 3.9 OK
The LTE card with type of new Sierra Mode (Sierra Wireless MC7430 at REV10) which shipped with firmware 17.5.526 by default, and could not be downgraded to the earlier versions. The downgrade would fail with the following errors:
[Tue Jun 27 04:23:33.873 LOG: Err] LTE FW: modem FW upgrading failed <<<<<<<<<<<<<<<[Tue Jun 27 04:23:33.873 LOG: Debug] mlte_handle_lte_event: handle event 6[Tue Jun 27 04:23:33.873 LOG: Err] LTE FW: modem FW upgrading failed[Tue Jun 27 04:23:33.873 LOG: Debug] mlte_handle_lte_event: handle event 5[Tue Jun 27 04:23:33.873 LOG: Err] LTE FW: mPIM FW upgrading failed, error code 0 <<<<<<<<<<<https://gnats.juniper.net/web/default/1742908
Please use the following commands to check the confirm the card type and REV into:
> show modem wireless firmware cl-1/0/0LTE mPIM firmware details Product name: Junos LTE mPIM Serial number: AL11035431 Hardware version: AcceleratedConcepts/Juniper 07 Firmware version: 17.5.517 MAC: 40:8f:9d:ef:64:ca System uptime: 4743113 secondsWireless modem firmware details Modem firmware version: 9999999_9904890_SWI9X30C_02.24.05.06_00_TELSTRA_002.026_000 Modem Firmware build date: 19/05/2017 Card type: MC7430 <<------------- Modem manufacturer: Sierra Wireless, Inc <<--------- Hardware version: 1.0 > show chassis hardware detail no-forwardingHardware inventory:Item Version Part number Serial number DescriptionChassis CW2223AN1318 SRX320Routing Engine REV 0x10 650-077892 CW2223AN1318 RE-SRX320 da0 7640 MB USB Flash Module Nand Flash usb0 (addr 1) product 0x0000 0 vendor 0x0000 uhub0 usb0 (addr 2) product 0x0046 70 vendor 0x1370 umass0FPC 0 FPC PIC 0 6xGE,2xGE SFP Base PICFPC 1 REV 10 650-073957 AN26059514 FPC <<<------------------ PIC 0 LTE for AA mPIMPower Supply 0
LTE firmware 17.5.526 is compatible with with Junos 23.1R1 or higher versions ONLY. Currently Junos 23.1R1 is not available on Juniper Download Page. Customers who uses SRX320 with the new LTE module should reach JTAC for the installation package of Junos 23.1R1
https://gnats.juniper.net/web/default/1712197#audit_tab> Obtaining Junos OS Release 23.1 for SRX320 mPIM (KB73776 [juniper.net])https://supportportal.juniper.net/s/article/Obtaining-Junos-OS-Release-231-for-SRX320-mPIM> [SRX] jFirmware upgrades for SRX Branch Series Mini-PIM(KB35788 [juniper.net])https://supportportal.juniper.net/s/article/SRX-jFirmware-upgrades-for-SRX-Branch-Series-Mini-PIMs