Description

There are different mechanisms to recover EX4400s. This KB share steps to boot devices from previous versions or snapshots in case the device is unable to boot correctly or need to revert any 

Solution

Option 1 Boot from a Previous Code:


There are 2 prompts while booting, one asking to stop the sequence using ESC and a second one to stop it with Ctrl-C. Please wait till the second one shows and press Ctrl-C:
 

?[KAutoboot in 3 seconds... (press Ctrl-C to interrupt)  <-----Press Ctrl-C

Main Menu

1. Boot [J]unos volume

2. Boot Junos volume in [S]afe mode

3. [R]eboot

4. [B]oot menu<-------------------------Select 4

5. [M]ore options

 

The next menu will display where you could force the switch to boot from a previous version:

 

Boot Menu

1. Boot [P]revious installed Junos packages <-----------------Select 1

2. Boot Junos in [S]ingle user mode

3. Boot from [R]ecovery snapshot 

4. Boot to [O]AM shell

5. Snapshot [B]oot menu

6. [M]ain menu


 

Option 2 Boot from a Previous Snapshot:

 

There are 2 prompts while booting, one asking to stop the sequence using ESC and a second one to stop it with Ctrl-C. Please wait till the second one shows and press Ctrl-C:
 

?[KAutoboot in 3 seconds... (press Ctrl-C to interrupt)  <-----Press Ctrl-C
Main Menu

1. Boot [J]unos volume

2. Boot Junos volume in [S]afe mode

3. [R]eboot

4. [B]oot menu<-------------------------Select 4

5. [M]ore options

 

The next menu will display where you could force the switch to boot from a previous snapshot:

 

Boot Menu

1. Boot [P]revious installed Junos packages

2. Boot Junos in [S]ingle user mode

3. Boot from [R]ecovery snapshot <---------------Select 3

4. Boot to [O]AM shell

5. Snapshot [B]oot menu

6. [M]ain menu

 

If the problem remains, you may use the USB format described below:

https://supportportal.juniper.net/s/article/EX4400-Format-Install-Procedure?language=en_US

Modification History

2024-03-09 : Article Created