Description

This article explains why an user may not be able to connect to Juniper Secure Connect due to https timeout errors.

Symptoms

  • Can't connect to JSC due to https timeout errors.
  • Flow traceoptions show the following:

Feb 21 21:43:37 21:43:37.584641:CID-0:RT: plugin junos-remote-access-gw(42) aborted sess creation. rc 6

Feb 21 21:43:37 21:43:37.584641:CID-0:RT: packet dropped, plugin interest check failed

Feb 21 21:43:37 21:43:37.584641:CID-0:RT:flow_initiate_first_path: first pak no session

Feb 21 21:43:37 21:43:37.584641:CID-0:RT: flow find session returns error.

Feb 21 21:43:37 21:43:37.585139:CID-0:RT:flow_proc_rc: -1.

Feb 21 21:43:37 21:43:37.585139:CID-0:RT: ---- flow_process_pkt rc 0x7 (fp rc -1)

Solution

Please refer to PR1571326

Modification History

2024-02-21 : Article Created