Description

On QFX5100, after an upgrade to 21.4R3-S2, FPC is not detected by the device under 'show chassis fpc', and core dumps are generated during the upgrade process.

Symptoms

{master:0}

root@qfx5100-2> show chassis fpc | refresh 5   

---(refreshed at 2024-02-08 16:44:32 CET)---

           Temp CPU Utilization (%)  CPU Utilization (%) Memory  Utilization (%)

Slot State      (C) Total Interrupt   1min  5min  15min DRAM (MB) Heap   Buffer

 0 Empty      

 

 

{master:0}

root@qfx5100-2> show interfaces descriptions   

Interface    Admin Link Description

xe-0/0/0          r640-46_em2

xe-0/0/1          r640-46_p1p2

xe-0/0/2          r640-47_em2

xe-0/0/3          r640-47_p1p2

xe-0/0/4          r640-14_em2

xe-0/0/5          r640-14_p1p2

xe-0/0/6          r640-15_em2

xe-0/0/7          r640-15_p1p2

xe-0/0/8          r640-16_em2

xe-0/0/9          r640-16_p1p2

xe-0/0/10         r640-17_em2

xe-0/0/11         r640-17_p1p2

xe-0/0/12         r740-4_em2

xe-0/0/13         r740-4_p1p2

xe-0/0/14         r740-5_em2

xe-0/0/15         r740-5_p1p2

xe-0/0/16         r740-6_em2

xe-0/0/17         r740-6_p1p2

xe-0/0/18         r640-18_em2

xe-0/0/19         r640-18_p1p2

xe-0/0/20         r640-19_em2

xe-0/0/21         r640-19_p1p2

xe-0/0/22         r640-20_em2

xe-0/0/23         r640-20_p1p2

xe-0/0/24         r640-21_em2

xe-0/0/25         r640-21_p1p2

xe-0/0/26         r640-22_em2

xe-0/0/27         r640-22_p1p2

xe-0/0/28         r640-23_em2

xe-0/0/29         r640-23_p1p2

xe-0/0/30         r640-24_em2

xe-0/0/31         r640-24_p1p2

xe-0/0/32         r640-25_em2

xe-0/0/33         r640-25_p1p2

xe-0/0/34         r640-26_em2

xe-0/0/35         r640-26_p1p2

xe-0/0/36         r640-27_em2

xe-0/0/37         r640-27_p1p2 

xe-0/0/38         r640-28_em2

xe-0/0/39         r640-28_p1p2

xe-0/0/40         r640-29_em2

xe-0/0/41         r640-29_p1p2

xe-0/0/42         r640-30_em2

xe-0/0/43         r640-30_p1p2

xe-0/0/44         r640-31_em2

xe-0/0/45         r640-31_p1p2

xe-0/0/46         r640-32_em2

xe-0/0/47         r640-32_p1p2

et-0/0/50         to

et-0/0/51         qfx5100-1 et-0/0/51

et-0/0/52         qfx5100-1 et-0/0/52

 

 

root@qfx5100-2> show system core-dumps no-forwarding

/var/tmp/*core*: No such file or directory

Host Crash Info:

--------------------------------------------------------------------------

-rw-r--r-- 1 root root   6552807 Feb 8 16:40 /var/crash/core-dcpfe-dcpfe0-0-1707406797.core.tgz

-rw-r--r-- 1 root root   6551890 Feb 8 16:40 /var/crash/core-dcpfe-dcpfe0-1-1707406802.core.tgz

-rw-r--r-- 1 root root   6553749 Feb 9 08:55 /var/crash/core-dcpfe-dcpfe0-3-1707465302.core.tgz

 

Solution

On the Junos QFX5100 platform, after upgrading the system to the affected TVP/5e releases the PFE (Packet forwarding Engine) will crash continuously, and Flexible PIC Concentrators (FPC) will remain down. TVP/5e Junos only needed if mixed VC of QFX5100 & QFX5110 need to form.

 

TRIGGERS

This issue might be seen if the following conditions are met:
* On TVP/5e Junos QFX5100 platform. TVP/5e Junos only needed if mixed VC of QFX5100 & QFX5110 need to form
* Upgrading the system to the affected releases

 

 

PR to refer to:

Juniper Networks - Problem Report Search

 

Resolved versions as per PR:

20.2R3-S7, 20.4R3-S7, 21.1R3-S5, 21.3R3-S4, 21.4R3-S3, 22.1R3-S2, 22.2R3, 22.3R3, 22.4R2, 23.1R1, 23.1R2, 23.2R1

Modification History

2024-02-14 : Article Created