Description

Even though the customer has the emergency license for the SRX devices with SKYATP, GeoIP Feed in SKYATP portal will not be enabled for Secintel Feeds.

Symptoms

For the SRX device enrolled with the SKYATP, which has enabled with the Emergency licenses, The entitlement status for the device shows shows as freemium on backend.

 

Solution

>Emergency licenses do not work with Sky ATP

Note: Basic (Threat Feeds) or Premium Sky ATP Subscription is needed to use GeoIP Feed feature.

>Emergency licenses are not the correct process for licensing in Sky ATP as they are not sent to Juniper SAP to be processed.

>To upgrade cloud license to PREMIUM tier, customer should get SKU bundles mentioned in the below license document.

https://juniper.vn/public/cuploads/files/juniper-Licenses-datasheet.pdf

https://www.juniper.net/documentation/us/en/software/license/juniper-licensing-user-guide/topics/concept/licenses-for-atp-cloud.html

Modification History

2024-02-06 : Article Created

Related Information

https://supportportal.juniper.net/s/article/SRX-Sky-ATP-FAQ-Sky-ATP-GeoIP-Feeds

https://juniper.vn/public/cuploads/files/juniper-Licenses-datasheet.pdf

https://www.juniper.net/documentation/us/en/software/license/juniper-licensing-user-guide/topics/concept/licenses-for-atp-cloud.html