Description

This article offers information and solutions for when Juniper Secure Connect stops working after a change in the management port.

Symptoms

After changing the management port, Juniper Secure Connect stops working. Please refer to the client logs provided below:

5. 01. 2024 12:36:57 - Configuration download: Start configuration download (host: 8.8.8.8 realm: default)
5. 01. 2024 12:36:59 - ERROR - Configuration download: Login: HTTPS request failed. OpenSSL SSL_connect: Connection was reset in connection to 8.8.8.8:443

Solution

When a custom management port is used for web-management, we need to connect to the same port on the client.
set system services web-management https port 444

The connection URL that you are using on the client should be:
https://8.8.8.8:444

Modification History

2024-02-02 : Article Created