Description

We confirmed that RE0 and RE1 had a BIOS mismatch so we advised the customer to perform a BIOS upgrade to 30.07 (The current version was 30.05) so it could match the Master RE BIOS version. Once done, both REs reported the same alarm even though their BIOS was on the same version.

Symptoms

{master}

root@router> show chassis alarms 

2 alarms currently active

Alarm time    Class Description

2024-01-16 12:56:38 -05 Minor VMHost RE 1 Secure BIOS Version Mismatch

2024-01-16 10:04:36 -05 Minor VMHost RE 0 Secure BIOS Version Mismatch

 

{master}

root@router> show system firmware 

Part    Type    Tag Current    Available    Status

          version    version

Routing Engine 0 RE BIOS   0 0.30.7-P    00.30.7    OK     

Routing Engine 0 RE FPGA   1 41.0.0    41.0     OK     

Routing Engine 0 RE SSD1   6 12050     12050     OK     

Routing Engine 0 RE SSD2   6 12050     12050     OK     

Routing Engine 0 RE i40e-NVM  7 7.0     0      OK     

Routing Engine 1     0 0.30.7    0      OK  

 

{backup}

root@router> show system firmware 

Part    Type    Tag Current    Available    Status

          version    version

Routing Engine 0     0 0.0.0     0      OK     

Routing Engine 1 RE BIOS   0 0.30.7-P    00.30.7    OK     

Routing Engine 1 RE FPGA   1 41.0.0    41.0     OK     

Routing Engine 1 RE SSD1   6 12050     12050     OK     

Routing Engine 1 RE SSD2   6 12050     12050     OK     

Routing Engine 1 RE i40e-NVM  7 7.0     0      OK 

Solution

To fix this problem we had to perform the BIOS upgrade twice per RE.

 

{backup}

root@router> request system firmware upgrade re bios 

Part       Type       Tag Current        Available       Status

                    version        version

Routing Engine 0 RE BIOS      0  0.30.7-P       00.30.7        OK         

Routing Engine 0 RE FPGA      1  41.0.0        41.0         OK         

Routing Engine 0 RE SSD1      6  12050         12050         OK         

Routing Engine 0 RE SSD2      6  12050         12050         OK         

Perform indicated firmware upgrade ? [yes,no] (no) yes 

 

Firmware upgrade initiated, use "show system firmware" to monitor status.

After upgrade, reboot using "request vmhost reboot" for BIOS to take effect

 

{backup}

root@router> show system firmware 

Part       Type       Tag Current        Available       Status

                    version        version

Routing Engine 0 RE BIOS      0  0.30.7-P       00.30.7        UPGRADED SUCCESSFULLY

Routing Engine 0 RE FPGA      1  41.0.0        41.0         OK         

Routing Engine 0 RE SSD1      6  12050         12050         OK         

Routing Engine 0 RE SSD2      6  12050         12050         OK         

Routing Engine 0 RE i40e-NVM    7  7.0          0           OK         

Routing Engine 1          0  0.0.0         0           OK    

 

root@router> request vmhost reboot re0  

Reboot the vmhost ? [yes,no] (no) yes 

 

re0:

--------------------------------------------------------------------------

                                        

*** FINAL System shutdown message from root@router ***     

 

System going down IMMEDIATELY   

 

{master}
root@TAC_TACP1_JMX2020-RE0> show chassis alarms 
No alarms currently active

Modification History

2024-01-29 : Article Created