Description

FPC shows minor alarm but without flap and show WO2 Cell request errors.

Symptoms

FPC is up withour flap:

Slot 10 information:

 State                Online

 Temperature           46 degrees C / 114 degrees F

 Total CPU DRAM         3584 MB

 Total XR2            518 MB

 Total DDR DRAM         49920 MB

 Start time             2023-04-05 07:58:15 UTC

 Uptime               285 days, 12 hours, 54 minutes, 12 seconds<<<<<<<

 Max MPC base power consumption  834 Watts

 Max MIC0 power consumption    96 Watts

 Max MIC1 power consumption    96 Watts

 Max MPC total power consumption 1026 Watts

 

root@router> show version detail no-forwarding

 

Hostname: router

Model: mx2020

Junos: 21.2R3-S3.5

 

No core-dumps:

 

root@router> show system core-dumps no-forwarding

 

/var/crash/*core*: No such file or directory

/var/tmp/*core*: No such file or directory

/var/tmp/pics/*core*: No such file or directory

/var/crash/kernel.*: No such file or directory

/var/jails/rest-api/tmp/*core*: No such file or directory

/tftpboot/corefiles/*core*: No such file or directory

 

 

root@router> show chassis alarms no-forwarding

 

1 alarms currently active

Alarm time        Class Description

2023-12-28 12:20:08 UTC Minor FPC 10 Minor Errors<<<<<<<

 

">clear chassis fpc errors fpc-slot 10 all" probably won't work in this case.

 

FPC with error shows components in hardware inventory.

 

FPC 10      REV 72  750-044130  ABDE1940     MPC6E 3D

 CPU      REV 12  711-045719  ABDD4883     RMPC PMB

 MIC 0     REV 18  750-049457  ABDD5499     2X100GE CFP2 OTN

  PIC 0         BUILTIN   BUILTIN      2X100GE CFP2 OTN

   Xcvr 0       NON-JNPR   UVN0QY7      CFP2-100G-LR4

   Xcvr 1       NON-JNPR   UV609SW      CFP2-100G-LR4

 MIC 1     REV 18  750-049457  ABDD5508     2X100GE CFP2 OTN

  PIC 1         BUILTIN   BUILTIN      2X100GE CFP2 OTN

   Xcvr 0       NON-JNPR   UVQ2RYA      CFP2-100G-LR4

   Xcvr 1       NON-JNPR   UV81V7X      CFP2-100G-LR4

 XLM 0     REV 14  711-046638  ABDE0134     MPC6E XL

 XLM 1     REV 14  711-046638  ABDE0131     MPC6E XL

 

All ok on inventory:

 

FPC 10 Intake         OK     33 degrees C / 91 degrees F

   FPC 10 Exhaust A        OK     46 degrees C / 114 degrees F

   FPC 10 Exhaust B        OK     56 degrees C / 132 degrees F

   FPC 10 XL 0 TSen        OK     49 degrees C / 120 degrees F

   FPC 10 XL 0 Chip        OK     61 degrees C / 141 degrees F

   FPC 10 XL 0 XR2 0 TSen     OK     49 degrees C / 120 degrees F

   FPC 10 XL 0 XR2 0 Chip     OK     75 degrees C / 167 degrees F

   FPC 10 XL 0 XR2 1 TSen     OK     49 degrees C / 120 degrees F

   FPC 10 XL 0 XR2 1 Chip     OK     77 degrees C / 170 degrees F

   FPC 10 XL 1 TSen        OK     37 degrees C / 98 degrees F

   FPC 10 XL 1 Chip        OK     44 degrees C / 111 degrees F

   FPC 10 XL 1 XR2 0 TSen     OK     37 degrees C / 98 degrees F

   FPC 10 XL 1 XR2 0 Chip     OK     61 degrees C / 141 degrees F

   FPC 10 XL 1 XR2 1 TSen     OK     37 degrees C / 98 degrees F

   FPC 10 XL 1 XR2 1 Chip     OK     63 degrees C / 145 degrees F

   FPC 10 XM 0 TSen        OK     52 degrees C / 125 degrees F

   FPC 10 XM 0 Chip        OK     66 degrees C / 150 degrees F

   FPC 10 XM 1 TSen        OK     52 degrees C / 125 degrees F

   FPC 10 XM 1 Chip        OK     57 degrees C / 134 degrees F

   FPC 10 XM 2 TSen        OK     52 degrees C / 125 degrees F

   FPC 10 XM 2 Chip        OK     52 degrees C / 125 degrees F

   FPC 10 XM 3 TSen        OK     52 degrees C / 125 degrees F

   FPC 10 XM 3 Chip        OK     53 degrees C / 127 degrees F

   FPC 10 PCIe Switch TSen    OK     52 degrees C / 125 degrees F

   FPC 10 PCIe Switch Chip    OK     36 degrees C / 96 degrees F

 

These are the errors reported to this FPC:

 

%PFE-3: fpc10 Cmerror Op Set: XMCHIP(3): XMCHIP(3): WO2: Cell request interface error (URI: /fpc/10/pfe/0/cm/0/XMCHIP(3)/3/XMCHIP_CMERROR_WO_INT_REG_CREQ_ERR) 

%PFE-3: fpc10 Cmerror Op Set: XMCHIP(3): XMCHIP(3): WO2: Cell request interface error (URI: /fpc/10/pfe/0/cm/0/XMCHIP(3)/3/XMCHIP_CMERROR_WO_INT_REG_CREQ_ERR) 

%PFE-3: fpc10 Cmerror Op Set: XMCHIP(3): XMCHIP(3): WO2: Cell request interface error (URI: /fpc/10/pfe/0/cm/0/XMCHIP(3)/3/XMCHIP_CMERROR_WO_INT_REG_CREQ_ERR) 

 %PFE-3: fpc10 Cmerror Op Set: XMCHIP(3): XMCHIP(3): WO2: Cell request interface error (URI: /fpc/10/pfe/0/cm/0/XMCHIP(3)/3/XMCHIP_CMERROR_WO_INT_REG_CREQ_ERR) 

%PFE-3: fpc10 Cmerror Op Set: XMCHIP(3): XMCHIP(3): WO2: Cell request interface error (URI: /fpc/10/pfe/0/cm/0/XMCHIP(3)/3/XMCHIP_CMERROR_WO_INT_REG_CREQ_ERR) 

 %PFE-3: fpc10 Cmerror Op Set: XMCHIP(3): XMCHIP(3): WO2: Cell request interface error (URI: /fpc/10/pfe/0/cm/0/XMCHIP(3)/3/XMCHIP_CMERROR_WO_INT_REG_CREQ_ERR)

Solution

The cause is due to a transient parity issue detected in the XMCHIP on FPC.

Those kinds of errors can be of hardware nature if they are persistent, or they can be transient ones if they are cleared with an FPC reinitialization (FPC restart, MPC re-seat, device reboot).

The issue should clear after the device or affected card is rebooted/reseated.

 

This is an error in the Packet table block which is responsible for holding chunk-pointers of packet Head sent and received to the Lookup chip.

These chunk-pointers are maintained as linked-list in this block.

The default action here is to reboot the FPC in order to reset the PFE.

Modification History

2024-01-24 : Article Created