Description

Hardware failure of Master RCB caused mastership switchover. After this event, router became inaccessible via inband access. Removal of faulty RCB helped in regaining access to the router but caused impact to transit traffic. FPC Major, FPC SIB Link errors Alarms on new Master appeared after the removal of faulty RCB

Symptoms

Active Alarms 

 

Minor LCM Peer Connection un-stable

Major FPC * Major Errors

Minor FPC * SIB Link Error

 

Core file on Host System 

 

root@Router> show vmhost crash

Compute cluster: rainier-re-cc

 Compute node: rainier-re-cn

  Crash Info

  ==========

  total 13932

  -rw-r--r--. 1 root root 3137219 Oct 15 03:24 core-Router-node-lcmd.0.tgz

  -rw-r--r--. 1 root root 3142967 Oct 15 03:24 core-Router-node-lcmd.1.tgz

  ...

 

 

Host Kern Logs reports LCMD process segfault

 

2023-10-15T03:24:38.933302+00:00 Router-node kernel: lcmd[21165]: segfault at 68 ip 00000000f7373cdd sp 00000000f6aaf1e0 error 4 in libplugin_pviultimat.so.1.0[f722d000+1b7000]

2023-10-15T03:24:50.379279+00:00 Router-node kernel: lcmd[2726]: segfault at 82 ip 00000000f733bcdd sp 00000000f6a771e0 error 4 in libplugin_pviultimat.so.1.0[f71f5000+1b7000]

...

 

Host LCMD Logs reports crash and LCMD process number change in every few seconds

 

 

Solution

Remove Faulty RCB from the chassis and perform a reboot of newly elected Master RE

Modification History

2023-11-09 : Article Created