The meaning of the below logs:

Line 438: Aug 24 01:23:22 IIG_CWDC_S03 fpc0 rule valid status get failed on device 0 during ipsg rule get- Error 0

Line 439: Aug 24 01:23:22 IIG_CWDC_S03 fpc0 rule valid status get failed on device 1 during ipsg rule get- Error 0

Line 440: Aug 24 01:23:22 IIG_CWDC_S03 fpc0 rule valid status get failed on device 2 during ipsg rule get- Error 0

Line 442: Aug 24 01:24:09 IIG_CWDC_S03 fpc1 rule valid status get failed on device 0 during ipsg rule get- Error 0

Line 443: Aug 24 01:24:09 IIG_CWDC_S03 fpc1 rule valid status get failed on device 1 during ipsg rule get- Error 0

Line 444: Aug 24 01:24:09 IIG_CWDC_S03 fpc1 rule valid status get failed on device 2 during ipsg rule get- Error 0

The below logs can be seen whenever 'request support information' command is executed:

fpc0 rule valid status get failed on device 0 during ipsg rule get- Error 0

You can reproduce/see this message by directly issuing the equivalent 'vty' command as outlined below:

{master:0}

root@jtac-EX4200-24T-r002> start shell

root@jtac-EX4200-24T-r002:RE:0% vty fpc0

BSD platform (MPC 8544 processor, 48MB memory, 0KB flash)

PFEM0(vty)# show shim tti ipsg-rules device 0

TCAM-Index PCL-ID     MAC    Ether-Type  VLANid   TAG     SourceIP  Action   No. of Hits

PFEM0(vty)# [Wed Sep 6 01:14:19 2023 LOG: Err] rule valid status get failed on device 0 during ipsg rule get- Error 0

The below IPSG message is printed when we execute command ''show shim tti ipsg-rules device 0''. This command is included when we use 'request support information' command.

This command is to pull data related to IP Source Guard config and will display this message if IP Source Guard is not configured.

Line 1142: Sep 5 08:52:21 IIG_CWDC_S03 fpc1 rule valid status get failed on device 0 during ipsg rule get- Error 0

Line 1143: Sep 5 08:52:21 IIG_CWDC_S03 fpc1 rule valid status get failed on device 1 during ipsg rule get- Error 0

Line 1144: Sep 5 08:52:21 IIG_CWDC_S03 fpc1 rule valid status get failed on device 2 during ipsg rule get- Error 0

Please note that this is not an error message, it's just an informational message which means that IP source gourd isn't configured due to which the requested data can't be retrieved. This is an informational message.

Case no: 2021-0828-306227, 2023-0906-764213