Description

After installing new licenses on a QFX5120, the license appears as installed but with "License usage: none"

Symptoms

You will see logs like this:

 

{master:0}

root@QFX5120> show system license

License usage: none

 

Licenses installed:

 License identifier: EmergencyJUNOS102985798

 License version: 4

 Valid for device: WJ3120440005

 Customer ID: Juniper Internal

 Features:

   bgp             - BGP Routing Protocol

     date-based, 2023-09-12 17:00:00 PDT - 2023-10-13 17:00:00 PDT

   l3static        - License for activating L3 Static feature

     date-based, 2023-09-12 17:00:00 PDT - 2023-10-13 17:00:00 PDT

   isis            - IS-IS Routing Protocol

     date-based, 2023-09-12 17:00:00 PDT - 2023-10-13 17:00:00 PDT

   rip             - RIP protocol

     date-based, 2023-09-12 17:00:00 PDT - 2023-10-13 17:00:00 PDT

   vrrp            - Virtual Router Redundancy Protocol

     date-based, 2023-09-12 17:00:00 PDT - 2023-10-13 17:00:00 PDT

   gre_tunnel      - GRE tunnel usage license

     date-based, 2023-09-12 17:00:00 PDT - 2023-10-13 17:00:00 PDT

   ospf            - OSPF protocol

     date-based, 2023-09-12 17:00:00 PDT - 2023-10-13 17:00:00 PDT

   filter-based-forwarding - Filter Based Forwarding

     date-based, 2023-09-12 17:00:00 PDT - 2023-10-13 17:00:00 PDT

   mc-lag          - MC-LAG

     date-based, 2023-09-12 17:00:00 PDT - 2023-10-13 17:00:00 PDT

Solution

This problem occurs due to the date on the device. If the device has a date outside the license validity period, the license will be installed but the usage will be "none".

 

To solve it, it is necessary to configure the date within the license validity period:

 

1. Correcting the local date:

user@host> set date YYYYMMDDhhmm.ss

For example:

user@host> set date 201307251632
Thu Jul 25 16:32:00 PDT 2013

Verify the time:

user@host> show system uptime

 

 

2. Or using an NTP server to sync up to a correct date:

user@host> set date ntp ntp-server

 

After the date is corrected, the issue disappears:

 

root> show system uptime

localre:

--------------------------------------------------------------------------

Current time: 2023-09-26 15:47:35 UTC

Time Source: LOCAL CLOCK

System booted: 2023-09-26 15:43:17 UTC (00:04:18 ago)

Protocols started: 2023-09-26 15:44:19 UTC (00:03:16 ago)

Last configured: 2023-09-20 21:00:45 UTC (5d 18:46 ago) by root

 3:47PM up 4 mins, 1 users, load averages: 0.34, 0.48, 0.25

 

{master:0}

root> show system license

License usage:

                  Licenses   Licenses  Licenses  Expiry

 Feature name             used  installed    needed

 bgp                   0       1       0  2023-10-14 00:00:00 UTC

 isis                  0       1       0  2023-10-14 00:00:00 UTC

 filter-based-forwarding         0       1       0  2023-10-14 00:00:00 UTC

 vrrp                  0       1       0  2023-10-14 00:00:00 UTC

 mc-lag                 0       1       0  2023-10-14 00:00:00 UTC

 l3static                0       1       0  2023-10-14 00:00:00 UTC

 gre_tunnel               0       1       0  2023-10-14 00:00:00 UTC

 rip                   0       1       0  2023-10-14 00:00:00 UTC

 ospf                  0       1       0  2023-10-14 00:00:00 UTC

 

Licenses installed:

 License identifier: EmergencyJUNOS102985798

 License version: 4

 Valid for device: WJ3120440005

 Customer ID: Juniper Internal

 Features:

  bgp       - BGP Routing Protocol

   date-based, 2023-09-13 00:00:00 UTC - 2023-10-14 00:00:00 UTC

  l3static     - License for activating L3 Static feature

   date-based, 2023-09-13 00:00:00 UTC - 2023-10-14 00:00:00 UTC

  isis       - IS-IS Routing Protocol

   date-based, 2023-09-13 00:00:00 UTC - 2023-10-14 00:00:00 UTC

  rip       - RIP protocol

   date-based, 2023-09-13 00:00:00 UTC - 2023-10-14 00:00:00 UTC

  vrrp       - Virtual Router Redundancy Protocol

   date-based, 2023-09-13 00:00:00 UTC - 2023-10-14 00:00:00 UTC

  gre_tunnel    - GRE tunnel usage license

   date-based, 2023-09-13 00:00:00 UTC - 2023-10-14 00:00:00 UTC

  ospf       - OSPF protocol

   date-based, 2023-09-13 00:00:00 UTC - 2023-10-14 00:00:00 UTC

  filter-based-forwarding - Filter Based Forwarding

   date-based, 2023-09-13 00:00:00 UTC - 2023-10-14 00:00:00 UTC

  mc-lag      - MC-LAG

   date-based, 2023-09-13 00:00:00 UTC - 2023-10-14 00:00:00 UTC

Modification History

9/26/2023

Related Information

Configure Date and Time Locally | Junos OS | Juniper Networks

Network Time Protocol | Junos OS | Juniper Networks