Description

Juniper SRX300, will not power on and has no lights on the device. We attempted to reseat the power supply at both the Firewall and the Outlet with no results. We also moved the power cable to a known working outlet with not change.

Symptoms

  • SRX will not power on and has no lights on the device.

Solution

  1. Validate if the power cable is connected correctly to the device and outlet.
  2. Try to use a different cable to validate if the issue is related to the cable.

If the issue persists, please proceed with a RMA.

Modification History

11-9-2023: Formatting corrections made.