This article provides guidance on addressing commit script failure encountered while attempting to load a configuration to a new EX switch from a previously failed EX switch managed by the Mist Portal.

When attempting to commit the loaded configuration, an error message similar to the following may be displayed:

error: could not open commit script: /var/db/scripts/commit/mxoc_jet_app_optional_fix.slax: No such file or directory
error: 1 error reported by commit scripts
error: commit script failure

• Identify the Issue:

  The commit script failure is occurring due to the absence of the necessary script file on the new EX switch. This script file is related to the Mist Portal configuration.
 

• Avoid Loading Event-Options and Mist Configurations:

  To prevent encountering this issue, it's recommended to exclude configurations related to event-options and Mist Portal when loading the configuration onto the new EX switch. You can use the following command to identify and exclude these configurations:
 

  show configuration | display set | match "event|mist"
 

  This command filters the configuration to display only lines containing "event" or "mist," helping you identify configurations to exclude.
 

• Manual Configuration Deletion:

  If manually deleting the problematic configuration did not resolve the commit script failure, proceed with the following workaround.
 

1. Perform a Zeroize:

A zeroize operation resets the switch to its factory default settings. While this may seem drastic, it can effectively resolve the commit script failure issue. Please note that performing a zeroize will erase all configurations and settings on the switch, so ensure you have proper backups before proceeding.
 

2. Load Configuration Without Event-Options and Mist:

After performing the zeroize, load the configuration onto the switch without including event-options and Mist Portal configurations. This will help ensure a clean configuration without the problematic script reference.
 

By following these steps, you can successfully address the commit script failure issue that arises when loading a configuration to a new EX switch from a failed EX switch managed by the Mist Portal. Remember to exercise caution when performing a zeroize, and always have appropriate backups before making any significant changes to your network equipment.