Description
Some EX4400 switches running Junos 21.2R1 onwards may experience a kernel crash, resulting in continuous reboots. During this issue, SSH or console access becomes inaccessible, and the console displays the following log message: "g_vfs_done():gpt/junos[WRITE(offset= "
Symptoms
EX4400 platforms running Junos 21.2R1 onwards may encounter kernel crashes.
SSH or console access becomes unavailable after the issue occurs.
The console log displays the message: "g_vfs_done():gpt/junos[WRITE(offset= "
Once the problem occurs, SSH and console login may not be feasible.
It is recommended to record events leading to the problem if a terminal is open to the console and directed to a file. Gathering information from the system after the issue occurs may not be possible.
Solution
To resolve the issue, follow these restoration steps: Power-cycle the affected EX4400 switch.
The issue has been addressed in the following JunOS software releases:
21.2R2-S2
21.2R3
21.3R1-S1
21.3R2
21.4R1
21.4R2
22.1R1
Modification History
2023-10-02
EX4400 down and rebooting continously