Description

Due to the latest Autoupdate package, which updated the AU version from 9.16 to 9.17, users may experience errors in the next Autoupdate.

This article provides a fix patch to resolve the issue on Autoupdate version 9.17.

Note: This patch is only for Online Autoupdate. There is no issue with offline update.

Symptoms

After May 12, 2023, administrators who try to install JSA online by using Autoupdate, are likely to encounter the following error:

  1. Log in to the Console as an administrator.

  2. On the Admin tab, click the Auto Update icon and select View Log.
Could not retrieve "manifest_list_512": 401 Unauthorized
Could not download manifest list.

Solution

Note: This patch is only for Online Autoupdate. There is no issue with offline update.

Perform the following steps to resolve the Online Autoupdate issue:

  1. Download the auWeb.pm.zip file.

  2. Transfer the auWeb.pm.zip file to the JSA Console > /tmp directory.

  3. Log in to the JSA Console command line as the root user.

  4. Make a copy of the existing auWeb.pm file: mv /opt/qradar/lib/auWeb.pm /opt/qradar/lib/auWeb.pm.old

  5. Unzip the file: unzip auWeb.pm.zip.

  6. Move the auWeb.pm in /opt/qradar/lib/: mv /tmp/auWeb.pm /opt/qradar/lib/

  7. Try Online Autoupdate now. It should be successful.

Modification History

2023-05-30: Initial version