Description

JATP all-in-one appliance alerts eth1 down, when it is not in use.

Symptoms

If you have system health alerts configured in your JATP UI, you might see an alert similar to the following.

Generated On: Thu, 20 Apr 2024 10:35:01 -0700
Time Span: Last Year
Juniper ATP Appliance Name: jtac-jatp-all
Time Action
Thu, 20 Apr 2024 10:30:01 -0700 Link monitoring (eth1) on jtac-jatp-all (192.168.2.14) is down
Generated by Juniper Networks.
 

Solution

Juniper ATP on-prem appliances that are installed as an "all-in-one" type appliance use the eth1 interface for collecting traffic.  If this interface is not connected, an alert is generated.  This is expected behavior.

If you are not using the collector function of the appliance, it is safe to ignore this alert. 

Alternatively, you can consider converting the form factor of the device to Core/Central Manager to stop eth1 from alarming.

Modification History

2023-04-19 -- Initial Draft
2023-04-20 -- Symptoms Updated
2024-02-26 -- Solution Clarified
2024-03-05 -- Minor edits, Related Information

Related Information

All-in-One Quick Start Guide - Changing the Appliance Type