Description

When trying to create a service via CSD, the interface for the device which you wish to add is not visible.

However, the config of the device is in sync with the Space and CSD.

Solution

This issue is usually seen when the reserved column for the interface is not properly set in the CSD DB.

To set it correctly, please run the following commands:

  • Download the file: ResetReserved.sh from here.
  • Upload to the /tmp directory of the Junos Space server and unzip.
  • Find the device ID for the device with the issue with the commands:
mysql -ujboss -p$(grep mysql.jboss /etc/sysconfig/JunosSpace/pwd | awk -F= '{print $2}') build_db -e "select id from ProvisioningLogicalDevice where name like '%<name of the device>%'"
  • Run the Script: sh /tmp/ResetReserved.sh
  • Enter the device ID derived from the previous command and the interface name which cannot be seen.

Once the command completes, you should be able to see the interface populating when creating the service from CSD.

Modification History

2023-05-12: Made visible to public
2023-04-26: Initial publication