Description

NSM: Cannot manage a device through a VPN

Symptoms

NetScreen-Security Manager NSM Server behind a NetScreen in a VPN NSM Client on one side of a VPN NSM Client behind a NetScreen Device uses untrust IP address to communicate to NSM

Solution

If a device is behind a NetScreen, and is trying to communicate to a NSM server that's behind another NetScreen, you'll need to configure the device to communicate to the NSM server through a VPN tunnel.  To do this, you'll need to apply the command on the device:

set nsm server primary w.x.y.z src-interface <if_name>

where w.x.y.z is the NSM server internal IP address, and if_name represents the interface that the NSM client is behind.


Former Article Id

nskb6523