Description

For Juniper Networks EX9200 Series switches with RE-S-EX9200-2X00x6 Routing Engines, the VMHost upgrade might fail because the firmware version of the i40e-nvm.

The following output will be seen when attempting to upgrade: 
root@ex9200-re0> request vmhost software add /var/tmp/junos-vmhost-install-ex92xx-x86-64-21.4R3-S2.4.tgz no-validate
Verified junos-vmhost-install-ex92xx-x86-64-21.4R3-S2.4 signed by PackageDevelopmentECP256_2022 method ECDSA256+SHA256
i40e NVM version is 4.26
please update i40e NVM exitting with failure
ERROR: Failed to add junos-vmhost-install-ex92xx-x86-64-21.4R3-S2.4.tgz
warning: Host software installation has failed.

Symptoms

When upgrading an EX9200 series with RE-S-EX9200-2X00x6, the device shows "please update i40e NVM exiting with failure".

Solution

You must upgrade i40e NVM firmware only under the direction of a Juniper Networks support representative. Once you upgrade the NVM firmware, a downgrade action is not supported. Console access is required and multiple routing engine reboots are needed.

Modification History

2023-01-19: Article created to show the process to upgrade the i40e-NVM for RE-S-EX9200-2X00x6 Routing Engines specifically.

Related Information

https://www.juniper.net/documentation/us/en/software/junos/junos-install-upgrade/topics/task/vmhost-nvm-upgrade.html
https://supportportal.juniper.net/s/article/VMHOST-platforms-are-required-to-upgrade-the-Intel-i40e-NVM-firmware-for-installing-WRL9-based-JUNOS-vmhost-image?language=en_US