Description

Where to find the End of Life (EOL) Product List and Milestones.

Symptoms

What is the URL link to:

  • Identify the latest version of software supported for my Juniper device

  • Identify older or obsoleted products

  • Find software release dates and milestones

  • EOS and EOL policies and procedures

Solution

The link below provides important information relevant to each software and hardware release; as well as the End of Life (EOL) and End of Support (EOS) Notification Policy and Procedures

Note: There are two tabs under End of Life Products & Milestones, (1) Hardware and (2) Software.   Select either the Hardware or Software tab to view the End of Life and End of Support dates for all hardware and software products respectively. Each tab contains the  Technical Support Bulletin Notification and the  Software Release and End of Support (EOS) Dates & Milestones table. 

The Technical Support Bulletin Notifications are the notices associated with each product.  These notices include software release notifications, End of Life Reminder, Hardware End of Life Announcement, or any recommended procedures or technical updates on the product. You can subscribe to these notices via the ' Manage Subscriptions ' page (the link can be found under Account Options). For additional details on setting up a subscription, read KB980 -Subscribe to email notifications for Technical Bulletins (TSB), Security Advisories (JSA), Problem Reports (PR), Knowledge Base (KB) articles, and more [juniper.net]

The END OF LIFE data is also available by searching the serial number using the Serial Number Entitlement page via the Juniper Support Portal.

Former Article Id

nskb4958

Modification History

2024-08-21: Updated the SNE link based on the latest integration
2018-12-05: Link to serial number entitlement tool added to the solution.