Why Should I Uninstall the IDP Software Before Upgrading?
If a newer version of the IDP software is installed on top of the current version, it is possible that the Help documentation will be inaccessible due to a broken link from the IDP GUI client main tool bar. To avoid this, we recommend first uninstalling the older GUI client version and then reinstalling the newer version. However, there is a way to fix the broken help file link issue without performing the uninstall/reinstall.
To resolve the broken help file links issue, perform the following steps:
C:\Program Files\NetScreen\IDP Manager\prefs.cfg
:helpurl ("docs/IDP21.htm")
:helpurl ("docs/IDP30.htm")