Description

This article explains the meaning of the syslog message "Cmerror : kd_par1 detected_facetbuffer0 error" that is seen on MX and PTX Series routers. Since the error is a transient parity error, it usually clears on its own.

Symptoms

The following log message may be seen followed by a major alarm on the chassis.

Jul 10 22:50:08  router-name : %PFE-3: fpc0 Cmerror Op Set: PE Chip: pe3[3]: FLT: kd_par1 detected_facetbuffer0 error  
root@router-name> show chassis alarms no-forwarding

1 alarms currently active
Alarm time               Class  Description
2021-07-10 22:50:08 UTC  Major  FPC 0 Major Errors

Solution

These are parity errors in the internal SRAM memory of the Flexible PIC Concentrator (FPC). The errors are considered to be transient in nature and should clear automatically.

Usually these errors should clear on their own. No RMA would be required too.

Perform a reboot of the FPC during a maintenance window, if the errors do not clear automatically. Contact Support with the following show command outputs if the issue is seen even after FPC reboot. Capture the output to a file.

  • show log messages
  • show log chassisd
  • start shell network pfe <fpc#>
  • show nvram
  • show syslog messages
  • exit