Description

This article explains how to reset Junos Space authentication mode by using the Junos Space Command Line Interface (CLI).

 

Symptoms

Local users are not able to log in to Junos Space WebUI/server after changing the authentication mode to remote only.

 

Solution

The procedure to reset Junos Space authentication mode by using Junos Space CLI is as follows:

  1. Log in to Junos Space CLI as the admin user.

  2. Log in to the MySQL database by using the following commands: 

# mysql -ujboss -p$(grep mysql.jboss /etc/sysconfig/JunosSpace/pwd | awk -F= '{print $2}') build_db -A

  1. Run the following command to check the authentication mode currently used by Junos Space. 

mysql> select * from UserProfile;

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  1. Run the following command to change the authentication mode to "Remote_Local" from "Remote": 

mysql> update UserProfile set authMode=""Remote_Local"";

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Note: If no remote users are configured in your Junos Space server, you can change the authentication mode to "Local" instead of "Remote_Local" from "Remote."

  1. Run the following command to change the authentication mode to "Local" from "Remote": 

mysql> update UserProfile set authMode=""Local"";

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  1. Log in to the Junos Space WebUI by using the Local user authentication mode. 

Note: If you are not able to log in to the Junos Space WebUI even after completing the above steps, a different issue may have occurred. Contact  Support  for assistance.