Description

This article lists a very common scenario that may be seen by customers when adding a provider hub to Contrail Service Orchestration (CSO).

 

Symptoms

How do I deploy the provider hub on vSRX if it does not support phone-home? I get the following message: 

## Warning: configuration block ignored: unsupported platform (vsrx)
##
phone-home {
      server https://redirect.juniper.net;
      rfc-compliant;

 

Solution

Check the vSRX version and ensure that the version is qualified for the specific CSO release.

In the above case, an ​incompatible version has been used. 

> show version
Model: vsrx
Junos: 20.1R1.11

 

vSRX is supported as a provider hub as per the Contrail Service Orchestration (CSO) Deployment Guide . However it needs to be running Junos OS version 15.1X49–D172, which is qualified for CSO 5.1.1 as indicated on page 47. 

> show version
Model: vsrx
Junos: 15.1X49-D172
JUNOS Software Release [15.1X49-D172]

phone-home {
    server https://redirect.juniper.net;
    rfc-complaint;
}
 

Provider Hub Devices and Supported Software

Role                           Supported Device Types     Required Junos OS Software Version

                                   SRX4200                               15.1X49–D172

Provider hub               SRX4100                               15.1X49–D172

                                   SRX1500                                15.1X49–D172

                                   vSRX                                      15.1X49–D172

 

Note: For the most up-to-date information about hardware and software support for CSO, see the relevant Contrail Service Orchestration Release Notes.