Description

This article explains how to collect the error logs from the Policy Enforcer using Security Director.

Solution

To collect the error logs from the Policy Enforcer, take the following steps:

WebUI Method:

  1. Navigate to Security Director > Administration > Policy Enforcer > Settings.

  2. Fill in the root user password.

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  3. Click on Download.

This will zip and download all the logs present in the directory /srv/feeder/log .

CLI Method:

  1. Login to the Policy Enforcer CLI using the root user credentials.

  2. Run the following command to collect the Policy enforcer logs:
    tar -zcvf /tmp/policyEnforcerLog.tar.gz /srv/feeder/log/

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