This article discusses the following syslog message and how to address it:
New CRC errors found on xfchip 1 plane 3 subport 44 xfport 11 new_count 22 aggr_count 22
CRC errors are found on xfchip. The message reports errors on the high-speed link between a FPC card and the associated SCB board.
It can be either software or hardware causing the CRC errors.
Collect the following output:
request pfe execute target fpc1 command "show hsl2 statistics" <-- Take this output multiple times with at least a 5-10 sec time difference to observe any CRC errors increment. request pfe execute target fpc1 command "show nvram" request pfe execute target fpc1 command "show syslog messages"
Identify which planes are reporting errors:
show chassis fabric summary show chassis fabric fpcs show chassis fabric plane show chassis fabric plane-location show chassis fabric map show chassis fabric reachability show chassis fabric destinations show chassis environment cb show chassis environment fpc
During a maintenance window, perform the following:
> request chassis fabric plane offline 3 > request chassis fabric plane online 3