Description

In an MPLS environment for QFX5K, error messages with error code '-11: Operation failed' may be observed intermittently. This article indicates what causes these error messages to be logged and whether any action is required to address the error logs.

 

Symptoms

The following messages are observed in the log messages:

May  18 28:03:56 2020  JTAC-SWITCH fpc0 brcm_mpls_tunnel_switch_add: stat group create failed for label 439148with error (-11:Operation failed)
May  18 28:05:38 2020  JTAC-SWITCH fpc0 brcm_mpls_tunnel_switch_add: stat group create failed for label 439164with error (-11:Operation failed)
May  18 28:07:13 2020  JTAC-SWITCH fpc0 brcm_mpls_tunnel_switch_add: stat group create failed for label 439180with error (-11:Operation failed)
May  18 28:08:37 2020  JTAC-SWITCH fpc0 brcm_mpls_tunnel_switch_add: stat group create failed for label 439196with error (-11:Operation failed)
May  18 28:10:17 2020  JTAC-SWITCH fpc0 brcm_mpls_tunnel_switch_add: stat group create failed for label 439212with error (-11:Operation failed)
May  18 28:10:23 2020  JTAC-SWITCH fpc0 brcm_mpls_tunnel_switch_add: stat group create failed for label 439228with error (-11:Operation failed)
May  18 28:11:20 2020  JTAC-SWITCH fpc0 brcm_mpls_tunnel_switch_add: stat group create failed for label 439244with error (-11:Operation failed)
May  18 28:12:39 2020  JTAC-SWITCH fpc0 brcm_mpls_tunnel_switch_add: stat group create failed for label 439260with error (-11:Operation failed)

The above error can also be seen as:

Jan  5 20:50:05 2019  JTAC-SWITCH fpc0 brcm_mpls_label_stat_get: pkt stat counter get failed for Label 440780
Jan  5 20:50:05 2019  JTAC-SWITCH fpc0 brcm_mpls_label_stat_get: pkt stat counter get failed for Label 462540
Jan  5 20:50:05 2019  JTAC-SWITCH fpc0 brcm_mpls_label_stat_get: pkt stat counter get failed for Label 440812
Jan  5 20:50:05 2019  JTAC-SWITCH fpc0 brcm_mpls_label_stat_get: pkt stat counter get failed for Label 440828
Jan  5 20:50:05 2019  JTAC-SWITCH fpc0 brcm_mpls_label_stat_get: pkt stat counter get failed for Label 440844
Jan  5 20:50:05 2019  JTAC-SWITCH fpc0 brcm_mpls_label_stat_get: pkt stat counter get failed for Label 440860
Jan  5 20:50:05 2019  JTAC-SWITCH fpc0 brcm_mpls_label_stat_get: pkt stat counter get failed for Label 440876

 

Solution

The error code " -11 (Operation Failed) " is due to exhaustion of the stats counters related to the MPLS route entry from the dedicated pool of counters.

 

These log messages are related to the stat counters. They do not have any impact on service and can be safely ignored.

To suppress repetitive non-impacting messages, refer to KB9382 - How to prevent certain syslog messages from being written to the log file [juniper.net]