Description

This article explains why MX104, MX240, MX480, and MX960 devices show incorrect information for its Modular Interface Cards (MIC) on Connectivity Services Director (CSD) device view.

Symptoms

Port numbering for specific MIC cards for MX104, MX240, and MX480 devices are shown incorrectly in CSD device view.

To illustrate the issue with MX104, observe the following command output, which shows eight active ports:

user1@MX104> show interfaces descriptions
Interface       Admin Link Description
ge-0/1/0        up    up   ### IPRAN - LINK TO RBBORIRA01 - ge-0/1/1 - FO ###
ge-0/1/1        up    up   ### IPRAN - LINK TO RBBOCCRA01 - ge-0/1/1 - DWDM ###
ge-0/1/2        up    up   ### IPRAN - LINK TO RBBCCHRC01 - ge-0/2/0 - FO ###
ge-0/1/3        up    up   ### IPRAN - LINK TO RBBETDRC01 - ge-0/2/0 - FO ###
ge-0/1/4        up    up   ### IPRAN - LINK TO RBBLPIRC01 - ge-0/2/0 - FO ###
ge-0/1/5        up    up   ### IPRAN - LINK TO RBBMLDRC01 - ge-0/2/0 - FO ###
ge-0/1/6        up    up   ### IPRAN - LINK TO RBBSMTRC01 - ge-0/2/0 - DWDM+FO ###
ge-0/1/7        up    up   ### IPRAN - LINK TO RBBVAMRC01 - ge-0/2/0 - DWDM+FO ###
lo0.0           up    up   ### ROUTER ID ###
 

The CSD app also shows eight active ports but the port numbering is not correct. ​The highlighted port must be ge-0/0/2 instead of ge-0/1/1.

For MX960, the MIC cards are not displayed at all in CSD device view. The following MIC cards are not shown at all:

  • MIC-3D-20GE-SFP

  • MIC-3D-20GE-SFP-E

  • MPC3E-3D-NG

  • MPC2E-3D-NG

  • MIC3-3D-10XGE-SFPP

  • MIC-3D-20GE-SFP-E

user1@MX960> show chassis hardware models
Hardware inventory:
Item             Version  Part number  Serial number     FRU model number
Midplane         REV 49   750-047849   ACRK0738          CHAS-BP3-MX960-S
FPM Board        REV 03   711-058968   ABDR3534          CRAFT-MX960-S
PEM 0            Rev 01   740-063048   QCS2101V0TN       PWR-MX960-4100-DC-S
PEM 1            Rev 01   740-063048   QCS2101V0VT       PWR-MX960-4100-DC-S
PEM 2            Rev 01   740-063048   QCS2101V0TC       PWR-MX960-4100-DC-S
PEM 3            Rev 01   740-063048   QCS2101V0TL       PWR-MX960-4100-DC-S
Routing Engine 0 REV 05   740-051822   9016125298        RE-S-1800X4-32G-S
Routing Engine 1 REV 05   740-051822   9016231262        RE-S-1800X4-32G-S
…
  MIC 0          REV 14   750-033307   CAJS0028          MIC3-3D-10XGE-SFPP
  MIC 1          REV 18   750-049846   CAJW2310          MIC-3D-20GE-SFP-E
FPC 1            REV 11   750-063184   CAJX6377          MPC2E-3D-NG
  MIC 0          REV 18   750-049846   CAJW2293          MIC-3D-20GE-SFP-E
  MIC 1          REV 18   750-049846   CAJX2342          MIC-3D-20GE-SFP-E
FPC 10           REV 11   750-063184   CAJX6578          MPC2E-3D-NG
  MIC 0          REV 18   750-049846   CAKA5619          MIC-3D-20GE-SFP-E
FPC 11           REV 11   750-063181   CAKE5700          MPC3E-3D-NG
  MIC 0          REV 14   750-033307   CAJY9785          MIC3-3D-10XGE-SFPP
  MIC 1          REV 18   750-049846   CAKA5326          MIC-3D-20GE-SFP-E
…

Solution

Unsupported line cards, which are therefore not visible on CSD GUI

These issues have since been fixed in release CSD 4.0R1.10. Upgrade to CSD release 4.0R1.0 or later to avail the fix for this issue.