In some cases, subscribers will not be able to login due to Enhanced Subscriber Management daemon BBE-SMGD running out of COS service indexes. COS service indexes are used during allocation of COS parameters such as schedulers, policers, etc.
Subscribers are unable to login
The following errors are generated and incrementing:
show shmlog statistics logname all | match err | match cos 24 BBE_COS_DPROF_CONFIG_ERR Dec 5 14:54:05.016114 486798 0 47 BBE_COS_DPROF_END_ERR_STR Dec 5 14:54:05.016118 165995 0
This log appears in BBE-SMGD traceoptions:
Dec 5 13:08:40 bbe_create_service_internal: ifl: COS-TCP => Could not allocate service index
Check the number of service indexes used by this command:
start shell csh command "vty -s 7208 -c 'show services summary' 128.0.0.1 " Active Service Summary Total Count: 2259 <---- Total number of serivce indexes COS_GLOBAL: 1 COS_FIXED_CLASSIFIER: 0 COS_CLASSIFIER: 11 COS_REWRITE_RULE: 7 COS_SCHEDULER_MAP: 3 COS_SCHEDULER: 1443 COS_DROP_PROFILE: 3 COS_FORWARDING_CLASS: 8 COS_TCP: 287 COS_FRAGMENTATION_MAP: 0 COS_IFLSET_CONF: 0 COS_IFL_TCP: 0 DFW_FILTER_HEAD: 0 SECURE_POLICY: 0 L2TP_TUNNEL: 0 DFW_FILTER_STATE: 0 DFW_FILTER_TERM: 0 DFW_POLICER: 0 DFW_TRICOLOR_POLICER: 0 DFW_HIER_POLICER: 0 DFW_CFG_FILTER: 324 DFW_CFG_POLICER: 52 DFW_CFG_HIERCHICAL_POLICER: 0 DFW_CFG_TRICOLOR_POLICER: 0 DFW_CFG_PREFIX_LIST: 112 DFW_CFG_FWD_CLASS: 8 UCAC_OBJ: 0 MC_GROUP: 0 DFW_CFG_FCU: 0 DVLAN: 0 COS_IFD_CONF: 0 MC_SYNC: 0 Unknown: 0 Unknown: 0 Unknown: 0 IFL_SERVICE_OPTIONS: 0 Invalid Count: 0
Service index is used for each new unique COS parameter such as scheduler, scheduler-map, classifier, rewrite-rule, etc. Using too many unique combinations for these parameters may cause it to run out of service indexes (2^18 is the maximum).
Use more shared combinations for COS variables for subscribers when possible.
If number of service indexes are more than expected, please contact JTAC for further investigation.