Description

This article explains why Junos Space may fail to synchronize a device or why device synchronization may take up to five minutes.

Symptoms

The device has a policer and/or a shaper which is applied to traffic that goes from the Junos Space server to the device's management IP address.

Solution

The policer(s) or shaper(s).

Disable any policers and shapers for traffic between the Junos Space server and the device.