Description

This article describes the issue of a MX device (with Enhanced SCB) being displayed as Model: olive in the output of show version .

Symptoms

After downgrading a new MX device, from Junos 11.4 to 10.4, the output of show version displays it as Model: olive . The output of show chassis hardware displays the  error: Unrecognized command error message and some other show commands do not work as expected.

For example:
root@MX240-router> show version detail no-forwarding

Hostname: MX240-router
Model: olive
JUNOS Base OS boot [10.4R7.5]
JUNOS Base OS Software Suite [10.4R7.5]
JUNOS 64-bit Kernel Software Suite [10.4R7.5]
JUNOS Crypto Software Suite [10.4R7.5]
JUNOS Packet Forwarding Engine Support (M/T Common) [10.4R7.5]
JUNOS Packet Forwarding Engine Support (M20/M40) [10.4R7.5]
JUNOS Online Documentation [10.4R7.5]
JUNOS Voice Services Container package [10.4R7.5]
JUNOS Border Gateway Function package [10.4R7.5]
JUNOS Services AACL Container package [10.4R7.5]
JUNOS Services LL-PDF Container package [10.4R7.5]
JUNOS Services PTSP Container package [10.4R7.5]
JUNOS Services Stateful Firewall [10.4R7.5]
JUNOS Services NAT [10.4R7.5]
JUNOS Services Application Level Gateways [10.4R7.5]
JUNOS Services Captive Portal and Content Delivery Container package [10.4R7.5]
JUNOS Services RPM [10.4R7.5]
JUNOS AppId Services [10.4R7.5]
JUNOS IDP Services [10.4R7.5]
JUNOS Runtime Software Suite [10.4R7.5]
JUNOS Routing Software Suite [10.4R7.5]
KERNEL 10.4R7.5 #0 built by builder on 2011-09-08 04:50:27 UTC
(snip)

root@MX240-router> show chassis hardware detail no-forwarding

error: Unrecognized command

Solution

Page 78 of the Junos 11.4 PDF Release Notes states the following:

"Starting with Release 11.4, Junos OS supports the Enhanced MX SCB"

Upgrade to 11.4 or higher, and check the output of show chassis hardware to verify if the router has Enhanced MX SCB's installed. An MX with Enhanced SCB's will have to run Junos 11.4 or later.

lab@router> show chassis hardware
Hardware inventory:
Item             Version   Part number  Serial number     Description
Chassis                                 xxxxxxxxxxxx      MX240
Midplane         REV 07    760-021404   xxxxxxxx          MX240 Backplane
FPM Board        REV 04    760-021392   xxxxxxxx          Front Panel Display
PEM 0            Rev 09    740-029970   xxxxxxxxxxx       PS 1.4-2.52kW; 90-264V AC in
PEM 1            Rev 09    740-029970   xxxxxxxxxxx       PS 1.4-2.52kW; 90-264V AC in
PEM 2            Rev 09    740-029970   xxxxxxxxxxx       PS 1.4-2.52kW; 90-264V AC in
PEM 3            Rev 09    740-029970   xxxxxxxxxxx       PS 1.4-2.52kW; 90-264V AC in
Routing Engine 0 REV 06    740-031116   xxxxxxxxxx        RE-S-1800x4
CB 0             REV 14    750-031391   xxxxxxxx          Enhanced MX SCB

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