This article discusses the following Frequently Asked Questions (FAQs) regarding Junos Space and JSA (Juniper Secure Analytics) Licenses.
I received a software serial number and I need to generate a license key for the Junos Space Platform.
I need to modify my existing JUNOS Space Platform
Where do I get a license key for my JUNOS SPACE
What is the procedure to obtain Junos Space License for physical JA1500/JA2500 Space Appliance/Junos Space Virtual Machine instance?
Do I need a license for running Junos Space?
Do I need to apply separate licenses individually to my Junos Space nodes if they operate in fabric (Cluster)?
Which applications are supported on Junos Space?
Do I need separate licenses for individual applications installed on top of Junos Space, eg. Network Director / Security Director / Network Activate?
Where do I get a license key for my JSA License?
How do I generate a license key for my secure analytics license?
JUNOS SPACE
JUNOS SPACE Physical appliance already have EOS dates. License keys will no longer be needed for recent version of JUNOS SPACE.
For version 23.1R1 (HPv7) or 24.1R4 onwards, JUNOS SPACE will no longer require a license key, so you don't need to do anything specific as it will be taken care of the code itself. If you have an existing JUNOS SPACE, you need to upgrade to the said version so that no license key is required. If you do not wish to upgrade to the key-less version, please reach out to your Account Team for further assistance.
For version 23.1R1 (HPv7) or 24.1R4 onwards, JUNOS SPACE will no longer require a license key, so you don't need to do anything specific as it will be taken care of the code itself.
If you have an existing JUNOS SPACE, you need to upgrade to the said version so that no license key is required.
If you do not wish to upgrade to the key-less version, please reach out to your Account Team for further assistance.
Refer to KB27572 - Junos Space Application Compatibility [juniper.net]
One Junos Space Platform license will enable use of all Apps regardless of whether a customer has purchased licenses for them or not. If a customer does decide to use an App within Junos Space they are supposed to buy a license as a right to use that App only. Upon the fulfillment of the order Juniper will send a License document which is legal verbiage (terms & agreements etc) and a unique serial number that will be associated with the purchased App so that Juniper can apply a service agreement to the App. When a customer calls in for support, Customer Care will ask them for the S/N of the App (which they should have received on the document sent to them when they purchase the App license). Customer Care will then check for support contract on the App and if there is no entitlement, they will be denied technical support. If the customer is not able to provide a serial number for the App, they will also be denied support because this would mean that they have not purchased the license for the App and so they are using it illegally.
Additional KB Articles and documentation regarding Junos Space licenses.
JSA (Juniper Secure Analytics)
Customers who purchased new JSA Licenses will need to reach out to their Sales Representative/Accounts Team to get their license key, as instructed in the license fulfillment email.
Please reach out to your Sales Representative/Accounts Team for assistance.
2025-10-30: Updated the content of the article. Added JSA FAQ2020-12-15: References to Service Now removed; product is End of Support.2020-06-18: Article reviewed for accuracy, Updated links for 'upload licenses' and 'Service Now user guide' in point7.