Learn if you can update the warranty end date on a replacement device to match the date you received it.

Can the warranty end date be changed on the replacement unit I just received?

Can I change the warranty date on my replacement device, so it matches the date I received it and gives me a full year of coverage?

Juniper Networks does not change warranty dates on any devices that were repaired or replaced as part of an RMA. However, if there is an active support contract on the defective device, it will be transferred automatically to the replacement device.

If you need the warranty date changed for a different reason, please consult: KB10929 - Can a request be made to change the Warranty Date? [juniper.net]

If you need additional assistance, contact Customer Care .

2025-11-25: Updated the title to Can I Change the Warranty End Date on a Device That Was RMA'ed? and also updated the KB Symptoms and Description.

2024-12-24: Updated the title to Change Warranty End Date on a Device that was RMA'ed.

2020-05-27: Minor edit. 
2019-10-24: Minor edit.
2019-09-12: Added clarification, article refers to the 'end date'