Available Juniper SIEM appliance models are as follows:
The customer may be asked for their appliance model number or serial number, but may need to gain this information remotely. Serial number is labeled on the back of the appliance, but model number is on the front and may be more generically labeled when it comes to series type.
This information is required to open a JTAC ticket, purchase or renew licensing, or RMA.
To find the model number of the appliance:
dmidecode | grep Product
Product Name:
dmidecode | grep Serial
dmidecode -t1
# dmidecode 2.10 SMBIOS 2.6 present. Handle 0x0001, DMI type 1, 27 bytes System Information
Manufacturer: Juniper Networks Product Name: STRM 5000 NEBS/II
Version: 2.0 Serial Number: 0000000000000000
UUID: D0626V3C-F028-31CE-000-38AB000C00A2 Wake-up Type: Power Switch
SKU Number: Juniper SKU Family: Juniper Appliance
2019-10-30: Information is still very relevant and updated to include newer product platforms.