The global CTPView admin user class - the "Juniper" user isn't able to get into Admin Center.  The Admin Center button on the left is missing from the list.

The global CTPView admin user class - the "Juniper" user isn't able to get into Admin Center. The Admin Center button on the left is missing from the list.  The reason for this is the global admin user account (Juniper) no longer has Admin Center privileges. To get this back, access to the menu of ctpview is needed. To do this, the user must SSH to CTPView server, login as the juniper (lower case) user and use default password (CTPView-2-2).

Perform the following steps. This will restore Global admin functions.

1. Log in as juniper (lower case) and access to ctpview cli
2. su to root (will be prompted for root password)
3. Enter the command:  menu -- you will now be in the CTPView Configuration Menu
4. Choose Option 7 -- CTPView Access Functions
5. Choose Option 1 -- Reset Password for Default user Juniper

[sys_user@ctpview ~]# su
Password:
[root@ctpview sys_user]# menu

************************************************************
CTPView version 3.4R1 090715
Server: ctpview Date: Thu Aug 6 16:31:44 2009
Release: Fedora Core release 4 (Stentz)
Kernel: 2.6.17-1.2142_FC4
User root logged in from 172.28.40.86 as sys_user
+++++ ALL ACTIONS ARE LOGGED +++++
************************************************************

CTPView Configuration Menu

Please choose a menu item from the following list:

0) Exit CTPView Configuration Menu
1) Security Profile
2) System Configuration
3) Port Forwarding
4) Advanced Functions
5) Backup Functions
6) MySQL Functions
7) CTPView Access Functions
8) GRUB Functions

Please input your choice [0]: 7


************************************************************
CTPView version 3.4R1 090715
Server: ctpview Date: Thu Aug 6 16:39:10 2009
Release: Fedora Core release 4 (Stentz)
Kernel: 2.6.17-1.2142_FC4
User root logged in from 172.28.40.86 as sys_user
+++++ ALL ACTIONS ARE LOGGED +++++
************************************************************

CTPView Access Menu

Please choose a menu item from the following list:

0) Return to main menu
1) Reset password for default user Juniper
2) Restart Apache Daemon

Please input your choice [0]: 1


The new password must be alphanumeric or the characters
@ { } # % ~ [ ] = & , - _ !

The new password must also be at least 9 characters long, with
2 lowercase, 2 uppercase, 2 digits and 2 other characters.