Is there a place on the Juniper website where I can ask questions and get live answers in a Blog or Forum if I do not have a support contract? This article provides an answer.

Elevate Community offers technical members the opportunity to interact with their peers, subject matter experts, and Juniper Employees in order to ask questions and seek knowledge about Juniper’s products and technology.

Elevate provides discussion forums that you can read or post messages to.  It is open to anyone who wants to join a targeted group for discussion, answers, ideas, and networking.

Go to the Juniper Support Site , and look for Community tab.