Description

This document contains information on the error 'All Activations associated to the entitlement have been consumed', when attempting to transact an Activation Code in JAL.

Symptoms

Sample errors:

Juniper Agile Licensing (JAL) Portal:

"All activations associated to the entitlement have been consumed.  If you believe this to be incorrect please Contact Customer Care for assistance."

Solution

For JAL:

These errors are displayed when the Activation Code has previously been used to activate all available license quantities.

To resolve the issue, please check your Activations to retrieve previously generated license key(s).

If you believe you are receiving this message in error. Please open an 'Admin Case' with Customer Care.  Provide the following information:

  • Activation Code: xxxxxx-xxxxx-xxxxxx.
  • Hardware Serial Number of product you are trying to activate the license on (as applicable).

 

Modification History

2018-06-28: Added hyperlink to 'Contact Support' page, and provided the format of authorization/activation code purchased after March 2017
2018-11-20: Added all Related KB articles for License Activation
                       Previously it was only KB9861 - How can I generate a license key for my Juniper Product? [juniper.net]
2018-12-03: Added all sample error message getting when trying to generated the Used Authorization Code and update 'case' to statue open an 'Admin Service Request'.
2019-03-29: updated links
2019-11-28: Updated to promote self-help and add clarity plus requested ownership.
2024-04-08: In the title and URL name, 'associated' was written as 'accociated', This has been corrected for the title, but not for the URL name, as that should not be changed.
2024-08-20: Modified the categories from Non-Technical to Licensing

2024-12-17: Reworded some sections and made a clear separation between JAL and LMS, as the process is different.

2025-10-30: All references to LMS have been removed, as LMS has been retired.

2025-01-05: Removed links to archived articles

Related Information