Description

This article describes an upgrade from that did not complete automatically because an incorrect software image was used.

Symptoms

The upgrade does not complete automatically, despite specifying the reboot option. A root login to the Linux host console and a manual reboot are required to bring Junos OS into operation.


The following log identifies the incorrect package used:


mgd: UI_CMDLINE_READ_LINE: User 'user', command 'request system software add /var/tmp/jinstall-host9-qfx-5e-ng-x86-64-21.4R3-S10.13-secure-signed.tgz reboot '


Then switch swill get stuck on blind mode which a power cycle is required to recover it


Wind River Linux OVP 9.0.0.26 intel-x86-64 ttyS0

intel-x86-64 login: Consoles: serial port
BIOS drive C: is disk0
BIOS drive D: is disk1
BIOS drive E: is disk2
BIOS drive F: is disk3
BIOS 639kB/3144508kB available memory


Solution

The jinstall-host9-qfx-5e-ng package used in this case is intended for QFX5120-48YM. Use the correct QFX5120-48Y package for the target release.


1.Confirm the switch model and current Junos version:

>show version


2.Obtain jinstall-host-qfx-5e-x86-64-21.4R3-S10.13-secure-signed.tgz, copy it to /var/tmp, and verify its checksum:

>file checksum md5 /var/tmp/jinstall-host-qfx-5e-x86-64-21.4R3-S10.13-secure-signed.tgz


3.During the maintenance window, install the correct package:

>request system software add /var/tmp/jinstall-host-qfx-5e-x86-64-21.4R3-S10.13-secure-signed.tgz reboot


4.After the switch reboots, run show version and confirm that expected Junos version is running.

Modification History

2026-10-26 : Article Created

Related Information

https://www.juniper.net/documentation/us/en/software/junos/junos-install-upgrade/topics/topic-map/install-software-on-qfx.html