This article outlines a possible solution for an issue in Security Director On-Premises 25.4.1-4195 where the Kubernetes service is reported as down in the Web UI.
When accessing the Security Director On-Premises server through the CLI and running the show health status command, the following error message is displayed
---
$ show health status
2026-07-06 23:49:26 UTC
Status: Running
Faults:
kubernetes/connectivity - Could not connect to kubernetes cluster to validate service.
Apps:
status: apps is down due to kubernetes error
Bootservice:
...
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The issue causing Kubernetes services to be reported as down was resolved in Security Director On-Premises bundle 25.4.1-5622.